Insurance and Fees
If you would like to use your insurance to help with the cost of counseling, I am a provider for the companies listed below and as a provider, accept the reimbursement rate set by the contract. You are only responsible for a co-pay and/or co-insurance and your deductible, if those apply to your coverage. Fees, co-pays and amounts applied to your deductible are due at the time of service, and you may use a MasterCard or Visa based debit, credit or health savings account card, cash or check. When using a debit or credit card, a fee of 2.60% plus .10 will be applied when I swipe your card. If I must manually enter your card number, a fee of 3.50% plus .15 will be added. These are the fees I am charged by the credit card processing company and as a small business, asking you to pay the fee for the convenience of using a credit/debit card allows me to manage expenses and keep my practice open. I operate my business very frugally, minimizing expenses as much as possible as insurance companies do not give cost of living adjustments or raises to providers except on rare occasions. In the 11 years I've been in private practice, there have been only two companies which offered an increase in rate of reimbursement, of the eight companies for which I was a provider. Managing expenses is critical to the sustainability of maintaining my practice. Thank you for your understanding. Please see the FAQ section, the question, "Besides meeting with a client, what else goes into a counseling session?"
Anthem Blue Cross/Blue Shield Medical, Behavioral Health
CIGNA Medical, Behavioral Health & EAP
Self-Pay
If your insurance carrier is not listed above, as an out-of-network provider, I will supply you with a detailed receipt showing your payment so you can forward it to your insurance company for reimbursement. Many companies offer out-of-network benefits, typically 50% or higher, which reduces out of pocket cost. Effective 3/1/2020, session fees are $150.00 for a 60 minute session. Please contact the customer service number on the back of your insurance card and ask for the forms needed to turn in a receipt.
Other Fees
Cancellations/No Show
This is a difficult topic for most small businesses that operate on a fee-for-service basis. Having mutual respect for time invested in the counseling process is important, and also mutually extending grace when something happens that prevents the appointment from taking place. Emergencies happen: illness, severe weather events, changing work schedules, cars break down. I apply grace for circumstances that are beyond your control, however if there is a pattern of frequent changes/cancellations, then the fee is enforced.
If you need to cancel/change an appointment, please do so with at least a 24-hour notice. This allows your reserved appointment time to be offered to others who are seeking services. If you cancel with less than a 24 hour notice the cancellation fee is $60.00. The fee is waived if you reschedule within the same week (and if an appointment is available). If you do not show for a scheduled appointment (a no-show), the full session fee will be charged.
If you would like to use your insurance to help with the cost of counseling, I am a provider for the companies listed below and as a provider, accept the reimbursement rate set by the contract. You are only responsible for a co-pay and/or co-insurance and your deductible, if those apply to your coverage. Fees, co-pays and amounts applied to your deductible are due at the time of service, and you may use a MasterCard or Visa based debit, credit or health savings account card, cash or check. When using a debit or credit card, a fee of 2.60% plus .10 will be applied when I swipe your card. If I must manually enter your card number, a fee of 3.50% plus .15 will be added. These are the fees I am charged by the credit card processing company and as a small business, asking you to pay the fee for the convenience of using a credit/debit card allows me to manage expenses and keep my practice open. I operate my business very frugally, minimizing expenses as much as possible as insurance companies do not give cost of living adjustments or raises to providers except on rare occasions. In the 11 years I've been in private practice, there have been only two companies which offered an increase in rate of reimbursement, of the eight companies for which I was a provider. Managing expenses is critical to the sustainability of maintaining my practice. Thank you for your understanding. Please see the FAQ section, the question, "Besides meeting with a client, what else goes into a counseling session?"
Anthem Blue Cross/Blue Shield Medical, Behavioral Health
CIGNA Medical, Behavioral Health & EAP
Self-Pay
If your insurance carrier is not listed above, as an out-of-network provider, I will supply you with a detailed receipt showing your payment so you can forward it to your insurance company for reimbursement. Many companies offer out-of-network benefits, typically 50% or higher, which reduces out of pocket cost. Effective 3/1/2020, session fees are $150.00 for a 60 minute session. Please contact the customer service number on the back of your insurance card and ask for the forms needed to turn in a receipt.
Other Fees
Cancellations/No Show
This is a difficult topic for most small businesses that operate on a fee-for-service basis. Having mutual respect for time invested in the counseling process is important, and also mutually extending grace when something happens that prevents the appointment from taking place. Emergencies happen: illness, severe weather events, changing work schedules, cars break down. I apply grace for circumstances that are beyond your control, however if there is a pattern of frequent changes/cancellations, then the fee is enforced.
If you need to cancel/change an appointment, please do so with at least a 24-hour notice. This allows your reserved appointment time to be offered to others who are seeking services. If you cancel with less than a 24 hour notice the cancellation fee is $60.00. The fee is waived if you reschedule within the same week (and if an appointment is available). If you do not show for a scheduled appointment (a no-show), the full session fee will be charged.
Website Photographs - Kathryn L. Riesmeyer. All rights reserved. © 2020